> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getsolum.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Providers

> Manage the healthcare providers who work at your company's locations

# Providers

Providers represent the healthcare professionals on your team — therapists, clinicians, or other staff who deliver services. Each provider can be assigned to one or more locations and linked to the services they offer.

Manage providers from **Settings → [Providers](https://app.getsolum.com/settings/providers)**.

## Quick Start

1. **Go to Settings → Providers** in your Solum dashboard.
2. **Click "Add Provider"** to open the creation form.
3. **Enter the provider's name** (e.g., "Dr. Jane Smith").
4. **Assign services and locations** they work at.
5. **Save** — the provider is now available across Solum.

***

## Provider Fields

| Field         | Required | Description                                                                                       |
| ------------- | -------- | ------------------------------------------------------------------------------------------------- |
| **Name**      | Yes      | Provider's full name                                                                              |
| **Active**    | Yes      | Whether the provider is active (defaults to yes). Inactive providers do not appear in dropdowns.  |
| **Services**  | No       | Which services this provider offers. Select from your company's [service list](/guides/services). |
| **Languages** | No       | Languages the provider speaks (English, Spanish, Russian)                                         |
| **Locations** | No       | Which [locations](/guides/locations) this provider works at                                       |

### Advanced Options

| Field                 | Required | Description                                                                                                                  |
| --------------------- | -------- | ---------------------------------------------------------------------------------------------------------------------------- |
| **Slug**              | No       | URL-friendly identifier, auto-generated from name (e.g., `dr_jane_smith`). Lowercase letters, numbers, and underscores only. |
| **External ID**       | No       | Your external system's identifier (e.g., EHR provider ID). Must be unique per company.                                       |
| **Additional Fields** | No       | Custom key-value pairs for any extra data you need to track (e.g., license number, credentials).                             |

***

## Creating a Provider

Click **Add Provider** to open the creation form. Enter the provider's name, then optionally assign services, locations, and languages.

A **slug** is auto-generated from the name if you don't provide one.

If your company has many services, use the **search bar** in the services list to find the right ones quickly.

***

## Editing a Provider

Click on any provider row in the table to open the edit form. All fields can be changed.

When updating services or locations, the full list is replaced — make sure all desired assignments are selected before saving.

***

## Deleting a Provider

Click the **delete** button on a provider row.

<Warning>
  Deleting a provider is **permanent** and cannot be undone. Their location and service assignments are also removed.
</Warning>

***

## Troubleshooting

| Problem                                          | Fix                                                                                                                          |
| ------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------- |
| Provider not appearing in dropdowns              | Check that the provider is marked as **Active** in Settings → Providers.                                                     |
| Services list is empty when creating a provider  | You need to create services first. Go to Settings → [Services](/guides/services) to add them.                                |
| Locations list is empty when creating a provider | You need to create locations first. Go to Settings → [Locations](/guides/locations) to add them.                             |
| Slug already exists                              | Each provider slug must be unique within your company. Provide a different slug in the Advanced section, or change the name. |