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Users

The Users page lets you control who has access to your company account. Invite new team members by email, assign Admin or User roles, and remove people who no longer need access. Manage your team from Settings → Users.

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Quick Start

1. Go to Settings → Users in your Solum dashboard.
2. Enter an email address in the invite field and click Send Invitation.
3. The invitee receives an email with a link to create their password.
4. Once they accept, they appear in your members list.

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Roles

Every team member has one of two roles: Only Admins see the actions menu next to each member.

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Inviting a User

1. Enter the new member’s email address in the invite field.
2. Click Send Invitation.
3. The invitee receives an email titled “You’re invited to join [Your Company]” with a link to set up their account.
4. The link expires after 7 days.
5. Until they accept, they appear in the members list with a Pending badge.

If someone already has a Solum account with another company, they are added to your company immediately — no new password needed.

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Resending an Invitation

If an invite expires or the email was missed, open the actions menu (three dots) next to the pending user and click Resend Invitation. This generates a fresh 7-day link.

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Changing a Role

1. Find the user in the members list.
2. Open the actions menu (three dots).
3. Click Make Admin or Make User to toggle their role.

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Removing a User

1. Find the user in the members list.
2. Open the actions menu (three dots).
3. Click Remove.
4. Confirm in the dialog.

If the user belongs to other companies on Solum, they keep access to those accounts. They can be re-invited to your company later.

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Password Requirements

When accepting an invitation, users must create a password that meets these requirements:

• At least 12 characters
• At least one uppercase letter
• At least one lowercase letter
• At least one number
• At least one special character (!@#$%^&*(),.?":{}|<>)

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Troubleshooting